National Accounts.
One Vendor.
Every Location.
Built for facility directors, retail portfolio managers, grocery chains, REITs, and franchise operators who need a single accountable vendor with real self-perform capability across multiple states — not a broker, not a referral network.
A Hybrid Approach Built for Scale
Consistent response times across 20 states require more than self-perform alone. EWB operates a hybrid delivery model — combining our own dedicated trained technicians with a curated network of trusted trade partners throughout the western US, all working under our licenses, our standards, and our accountability.
Self-Perform Workforce
Our core delivery engine — dedicated, trained EWB service technicians deployed directly on your work orders. These are our employees, operating under our licenses, our safety standards, and our quality protocols.
- ✓Dedicated trained service technicians
- ✓EWB-licensed and insured in every market
- ✓Consistent quality and documentation standards
- ✓Direct employment — no brokering
- ✓Backed by 40+ years of commercial GC expertise
Trusted Trade Partner Network
A vetted network of trusted trade partners throughout the western US, allowing EWB to maintain response times in every market we serve — without sacrificing the accountability and oversight our clients expect.
- ✓Pre-qualified, EWB-vetted trade partners
- ✓All work performed under EWB licenses and oversight
- ✓Same documentation and photo standards apply
- ✓Enables consistent 4-hour response across all 20 states
- ✓Single point of accountability remains EWB — always
One accountability, always. Whether your work order is handled by an EWB technician or a trade partner, the same standards apply — and EWB remains your single point of contact, accountability, and escalation. You never have to know who's on-site.
Real-Time Ticket Tracking —
Request to Paid
Every national account client receives access to the EWB Client Portal — a live dashboard for submitting tickets, reviewing and approving quotes, and tracking every work order from first request through final payment.
Requested
Submit online
anytime, 24/7
Reviewing
Coordinator
assigned
Quoted
Itemized quote
delivered in portal
Approved
One-click approval
or revision request
In Progress
Live status · crew
dispatched
Completed
Before & after
photos delivered
Billed
Invoice with
photo documentation
Paid
Closed · archived
in portal history
Submit From Anywhere
Submit service tickets from the field, on mobile or desktop, any time of day or night.
Quote Review & Approval
Review itemized quotes and approve or request revisions directly in the portal — no back-and-forth emails.
Full Work Order History
Every ticket, every photo, every invoice — archived in your portal for audit, insurance, and reporting purposes.
Status Notifications
Email notifications at every stage change — so your team stays informed without having to log in and check.
New accounts provisioned within 1 business day of agreement execution
Everything Included. No Surprises.
Every national account client receives the full program — not tiered by spend or location count.
Dedicated Account Coordinator
Single point of contact for all locations, all services, all states. One person who knows your portfolio.
Client Portal Access
Submit tickets, approve quotes, track progress from requested through paid — all in one dashboard.
Priority Emergency Dispatch
National account clients receive top-priority routing. 4-hour on-site target, 24/7/365 live dispatch.
100% Photo Documentation
Before-and-after photos on every work order, delivered with your invoice. Insurance-ready format.
Consolidated Invoicing
One invoice per billing cycle across all locations. AP-friendly, PO-compatible, customizable formatting.
Standardized Scope & Pricing
Consistent service standards and transparent pricing across every location. No market-by-market variation.
Portfolio Reporting
Quarterly business reviews with spend analysis, service history by location, and forward planning support.
PM Program Option
Add scheduled preventative maintenance across your portfolio — standardized scope, documented every visit.
Built for Every Commercial
Portfolio Type
Our national account program is active across all major commercial facility sectors.
Grocery & Supermarket Chains
24/7 emergency response, food-safe environments, high-traffic floor programs, and multi-location PM contracts for grocery and supermarket chains.
View Program
Retail Portfolio Managers
Storefront glass programs, rollout maintenance for national retail chains, and consistent multi-site execution across your entire portfolio.
View Program
QSR & Restaurant Franchises
Drive-through maintenance, kitchen compliance, brand-standard finish work, and franchise-wide multi-site programs for QSR operators.
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Property Management Groups
REITs, institutional property managers, and mixed-use developments — single-vendor simplicity across your entire commercial portfolio.
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Industrial & Warehouse Operators
Distribution centers, manufacturing facilities, and logistics properties — heavy-duty maintenance without disrupting operations.
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Office & Commercial Buildings
Class A, B, and C commercial office buildings — tenant improvement punch list through ongoing preventative maintenance programs.
View ProgramThe Credentials Procurement Needs
EWB Facility Services carries comprehensive commercial insurance and is backed by the bonding capacity of Eleven Western Builders, Inc. — a 40+ year commercial general contractor.
Parent Company: EWB Facility Services is the facility maintenance division of Eleven Western Builders, Inc. — a family-owned commercial general contractor operating since 1983. The bonding capacity, financial stability, and trade relationships of a 40+ year GC back every work order we accept.
Licensed in 20 States —
Self-Perform & ICC F-11 Coverage
EWB holds active contractor licenses in 11 states through direct state licensing, plus reciprocal authorization in an additional 9 states through the ICC F-11 Commercial Contractor certification — giving national account clients comprehensive coverage across the western and central United States.
| State | License / Certification | Type | Coverage Method |
|---|---|---|---|
| 🌴 California | #439908 |
✓ Active | Direct State License |
| 🏔️ Alaska | #129976 |
✓ Active | Direct State License |
| ☀️ Arizona | #193722 |
✓ Active | Direct State License |
| 🌺 Hawaii | #CT-34956 |
✓ Active | Direct State License |
| 🌲 Washington | #601-239-224 |
✓ Active | Direct State License |
| 🌧️ Oregon | #64207 |
✓ Active | Direct State License |
| 🏔️ Utah | #5609466-5501 |
✓ Active | Direct State License |
| 🎰 Nevada | #55994 |
✓ Active | Direct State License |
| 🌾 Missouri | #F00591590 |
✓ Active | Direct State License |
| 🥔 Idaho | RCE-31312 |
✓ Active | Direct State License |
| ⭐ Texas | #801076709 |
✓ Active | Direct State License |
| 🏔️ Colorado | ICC F-11 |
ICC F-11 | ICC Commercial Contractor |
| 🦅 Pennsylvania | ICC F-11 |
ICC F-11 | ICC Commercial Contractor |
| 🌽 South Dakota | ICC F-11 |
ICC F-11 | ICC Commercial Contractor |
| 🏛️ Ohio | ICC F-11 |
ICC F-11 | ICC Commercial Contractor |
| 🎸 Louisiana | ICC F-11 |
ICC F-11 | ICC Commercial Contractor |
| 🏎️ Indiana | ICC F-11 |
ICC F-11 | ICC Commercial Contractor |
| 🌊 Illinois | ICC F-11 |
ICC F-11 | ICC Commercial Contractor |
⬛ Direct State Licenses · ⬛ ICC F-11 Commercial Contractor Certification — The ICC F-11 is a nationally recognized commercial contractor certification accepted in these states as authorization to perform commercial construction and facility maintenance work. All work in ICC F-11 states is performed under EWB oversight and within the scope of the certification. Additional insured endorsements and certificates available for all 20 states.
Active in 5 Business Days
We've engineered the onboarding process to eliminate vendor approval friction.
Questions Facility Directors Ask
Straightforward answers to the questions we get most from procurement, risk management, and facility leadership teams.
Don't see your question? Call us directly or request a consultation — we'll walk through your specific situation with no sales pressure.
📞 800-755-7288 Request a Consultation →Ready to Consolidate Your
Facility Vendor Relationships?
Start with a no-obligation portfolio review. We'll confirm coverage in your markets, outline a program built around your operation, and get you a qualification package for procurement — typically within 24 hours.