The Facility Partner Built for Scale. Eleven Western Builders, Inc. · Est. 1983
One vendor relationship. 20 states. 4-hour emergency response. Purpose-built for facility managers, retail portfolios, property management groups, and national accounts who can't afford downtime.
One Vendor.
Every Location.
All 20 States.
Designed for facility directors, retail portfolio managers, and property management groups who need a single, accountable vendor across multiple locations — without managing a different sub in every market.
Multi-Location Coordination
Single point of contact. Standardized scope. Consistent execution across every property in your portfolio.
100% Documentation Standard
Before-and-after photos on every work order. Invoice with photos delivered automatically — no requests needed.
Emergency Priority Routing
National account clients receive priority dispatch. 4-hour on-site response target, 24 hours a day.
Portfolio Reporting & Client Portal
Real-time work order status. Performance metrics by location. Budget forecasting support.
GC-Backed Capability
EWB Facility Services is backed by Eleven Western Builders — a 40+ year commercial GC. Real crews, not brokers.
Designed for Portfolios That Can't Have Downtime
Whether you manage 5 locations or 500, our national account structure removes vendor complexity from your operation.
Vendor Qualification Package
Insurance certificates, license verifications, W9, prequalification docs — everything procurement needs.
Download Qualification Package →Complete Service Coverage
Across Every Trade
Glass & Glazing
Storefront glass, windows, emergency board-up, and glazing replacement for commercial properties across all 20 states.
Learn moreEmergency Response
24/7 dispatch. 4-hour on-site response. Vehicle impact, break-in, storm damage, and immediate security board-up.
Learn moreDoors & Hardware
Commercial door installation, closers, locksets, ADA compliance, and exit device repair for retail and commercial facilities.
Learn morePreventative Maintenance
Scheduled PM programs customized per property. Inspection, documentation, budget forecasting, and deferred maintenance planning.
Learn moreCommercial Painting
Interior and exterior commercial painting, specialty coatings, epoxy floors, and parking lot striping for commercial properties.
Learn moreFlooring
VCT, LVT, polished concrete, epoxy coatings, and emergency floor repair for retail, grocery, and industrial facilities.
Learn moreGraffiti Removal
Graffiti removal from masonry, glass, and painted surfaces. Anti-graffiti coatings and emergency same-day response.
Learn moreGeneral Maintenance
Plumbing, millwork, drywall, ceiling repair, signage, and all general facility maintenance for commercial properties.
Learn moreDon't see your service? We handle it.
Describe Your Need →Built for the Operations Teams
Running Commercial Real Estate
Grocery Facility Maintenance
24/7 emergency response, food-safe environments, high-traffic floor maintenance, and refrigeration area compliance for grocery chains across the West.
View Program →Retail Facility Maintenance
Storefront glass, rollout programs for national retail chains, multi-site portfolio maintenance, and rapid response for all retail property types.
View Program →QSR Facility Maintenance
Drive-through maintenance, kitchen compliance, brand-standard finish work, and franchise-wide multi-site programs for QSR and fast casual operators.
View Program →Property Management Services
REIT portfolios, institutional property managers, and mixed-use developments — single-vendor simplicity across your entire commercial portfolio.
View Program →Industrial Facility Services
Distribution centers, manufacturing facilities, and logistics properties — heavy-duty maintenance without operational disruption.
View Program →Office Building Maintenance
Class A, B, and C commercial office buildings — from tenant improvement punch list to ongoing preventative maintenance programs.
View Program →From Request to Resolved — Fast
We've built our process around the operational reality of commercial facility management. Speed, accountability, and documentation — without the runaround.
Submit or Call
Online form, Client Portal, or call 800-755-7288. Emergency line answered live 24/7 — not a voicemail or answering service.
Coordinator Assigned
A dedicated coordinator contacts you within 2 business hours for routine work. Emergency dispatch begins immediately.
Crew Dispatched
Licensed, vetted EWB technicians dispatched directly — not brokered or subcontracted through unknown third parties.
Documented & Closed
Before-and-after photos delivered with your invoice. Work order closed in Client Portal. No chasing paperwork.
The Metrics Facility Managers Ask About
We manage 47 retail locations across CA and AZ. EWB is the first vendor that actually shows up consistently and documents everything without being asked. One invoice. One contact. Done.
Glass break at 2am on a Saturday — they were on-site in under 3 hours. Board-up secure, photos to my inbox before 6am. That's the kind of partner we needed and couldn't find before EWB.
Our property management portfolio runs cleaner now. EWB handles maintenance across 12 properties, we get one consolidated invoice, and the Client Portal means my team isn't chasing updates all day.
Tools Built for Facility Managers
Download the operational frameworks we use internally — available at no cost to any facility manager who asks.
Vendor Qualification Package
Everything procurement needs to approve EWB as a vendor — insurance, licenses, W9, references, and prequalification in one organized packet.
- Certificate of Insurance (all 20 states)
- Contractor license verifications
- W9 and vendor registration forms
- Reference list by industry
Emergency Response Planning Template
A ready-to-use emergency response protocol template for commercial facilities — covering glass breakage, flooding, vehicle impact, and security breaches.
- Response priority matrix
- Vendor contact escalation tree
- Post-incident documentation checklist
- Insurance claim prep guide
Multi-Site Maintenance Budget Guide
A practical framework for building and managing annual facility maintenance budgets across multi-location commercial portfolios.
- Cost-per-square-foot benchmarks by type
- Deferred maintenance risk calculator
- PM program ROI analysis
- Vendor consolidation savings model
Active Emergency?
Don't Fill Out a Form.
Our emergency line is answered live, 24 hours a day, 365 days a year.
Real dispatch. Real technicians. 4-hour on-site response target.
Glass · Vehicle Impact · Break-In · Flooding · Storm Damage · Security
Licensed & Operating in 20 States
Active contractor licenses, field crews, and insurance in every market we serve — not a brokered or referral network.
Ready to Simplify
Your Facility Operation?
Whether you need emergency response today or a national account program for next quarter — we start with a conversation, not a sales pitch.
🥷 EWB Service Ninja
AI assistant · Instant answers